Our Vision :
The
Vision of TIS is to become a premiere organization that will provide all types
of services and repairs for Laptops of all brands.
Our
vision is to create service and repair centers all over West Bengal that will
provide consumers with quality repair and services which will in turn ensure
- Customer satisfaction
- Customer preference for our brand
- Continual growth for all
- Taking care of social obligations in different aspects of the society
After
a laptop is sold by the company and after the warranty period, it becomes a
headache for the consumer for aftersales service and backup. The laptop
aftermarket is completely unorganized, with lack of required expertise of
specialized qualified skilled engineers for laptop repairing. We, at TIS, are
focused on quality, cost effectiveness and customer satisfaction, without
compromising on quality of raw materials and components and service engineers.
For us, a satisfied and happy customer is the best way to advertise ourselves
free of cost.
Our Mission :
To be the leader of repair,
service and solution providers in the IT industry, deliver quality solutions to
our clients and strive for excellence to achieve complete internal and external
customer satisfaction by dint of our quality services. To impart an extremely
high level of technical training to prepare “Complete Hardware Professionals”
in the field of computer hardware both for customer support as well as chip
level repair by operating our Education & Training to the latest
developments in the IT field.
Our
Objectives :
- 100% customer satisfaction
- Delivering before due date
- Never compromise on quality and service
- To go beyond the customer expectations by giving the best of services in the industry
- Every single customer walking into our store is important to us
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